And to be honest the food is bland tastes like just stuff from Sysco Foods not anything fresh or actually made there.Īll in all they need to fire most of there staff and get people people who want to be there and are actually friendly! I will start saving my money from going here and take it to Presqual isle Downs in PA. I also went to there buffet once and to be honest got the same attitude from people there when you ask for something from the carver station they are too busy talking with each other and not pay attention to the customer who is loosing there hard earned money there. I ended up walking away and Leaving the $15 in the machine. You should only get a tip for good service!Įven the people who service the machines are slow, I had my service light on cause the machine ran out of paper and I pressed the service light, sat there for about 10 minutes then went to the players club for help and was told they could do nothing, and just for me to wait. I always give a tip to the waitresses which I probably shouldn't because they are so slow and is bad service. This casino also has a problem with there other staff waitresses are hard to get attention to just get a soda and if you go to the bar you get more attitude and they say you have to pay for it, which I did. And to be honest by the way they said I just ok and walked away and threw my players card away. So when they finished and helped me a gentlemen in a suit came by and they looked up my card and said what I had was correct and that was it. I guess that may be me but when I learned how to treat person especially a customer is to drop my personal conversation and help the person standing in front of me. We'll first of all I had to wait while the women at the desk finished there personal conversation. I went this evening to the players club cause the free play did not show correctly on my promotion I received in the mail. I am so disappointed that I spent my money at a place that you do not get a great level of service for. First of all I have spent way to much money at this casino which is my fault, so much that I reached Legend status on there Players Club card.

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